Velanorae Lighting | Chandeliers, Pendant Lights & Wall Lights Online.

Transform Every Room with the Perfect Glow

Where Light Becomes the Statement

At Velanorae, lighting is more than a finishing touch—it shapes the mood, highlights the details, and brings your space to life. Discover chandeliers, pendant lights, wall lights, and related lighting products that add warmth, character, and visual impact to every room. From eye-catching centerpieces to subtle ambient lighting, our collection helps you create a space that feels distinctly yours.

About Us

Frequently Asked Questions

How can Velanorae help me before I place an order?

Our customer support team can assist with questions about product details, dimensions, specifications, included components, and general ordering information.

For help before purchasing, email info@velanorae.com. We aim to respond within 48 business hours.

Can you help me check the status of my order?

Yes. After your order ships, we will send a confirmation email containing a tracking link.

For additional assistance, contact info@velanorae.com and include your order number and the email address used during checkout.

Can I cancel or update my order?

You may request an order cancellation before the order has shipped.

You may also request a shipping-address correction before shipment, although changes cannot be guaranteed after processing has started.

Please contact us as soon as possible with your order number, full name, and requested change.

How do you assist with damaged, defective, or incorrect items

If your product arrives damaged, defective, incomplete, or different from what you ordered, contact us promptly at info@velanorae.com.

Please include:

Your order number
A description of the issue
Photographs of the product
Photographs of the packaging
Details of any missing components

Do not install or continue using a product that appears damaged or defective. Our team will review the information and provide the appropriate next steps.

How does your return and exchange service work?

Eligible products may be returned or exchanged within 30 days of delivery.

To begin, email us with your order details and reason for the request. After approval, Velanorae will provide a prepaid downloadable return shipping label at no cost to you.

Returns and exchanges must be approved before products are sent back. No restocking fee applies to approved returns.