Disclaimer
Last updated: July 19, 2026
This Disclaimer applies to the Velanorae website and the information, products, images, descriptions, and other content made available through it.
1. General Information
The information provided on the Velanorae website is intended for general informational and shopping purposes.
We aim to present clear and accurate information about our chandeliers, pendant lights, wall lights, and related lighting products. However, website content should not be treated as professional electrical, engineering, construction, architectural, or installation advice.
Customers should consult an appropriately qualified professional when guidance is required for a particular installation or location.
2. Product Information
We make reasonable efforts to present product descriptions, dimensions, specifications, photographs, and other details accurately.
However:
- Product colors may appear differently depending on screen settings, lighting conditions, and photography.
- Minor variations may occur between product images and the product received.
- Measurements should be reviewed carefully before purchase.
- Product suitability may depend on the customer’s intended installation location and applicable requirements.
Customers should review all available product information before submitting an order. Questions about a product may be sent to info@velanorae.com before purchase.
Nothing in this section limits a customer’s rights when a product is damaged, defective, incomplete, incorrect, or materially different from its description.
3. Electrical and Installation Safety
Lighting products may contain electrical components and should be handled carefully.
Before installation:
- Inspect the product for visible damage.
- Confirm that all expected components are present.
- Review the supplied instructions.
- Confirm that the product specifications are suitable for the intended installation.
- Do not install or use a product that appears damaged or defective.
Installation should be performed by a qualified or licensed electrician where required.
Customers should not attempt electrical work for which they are not properly qualified. Applicable electrical, safety, and building requirements must be followed.
4. Product Compatibility and Suitability
Customers are responsible for reviewing the listed dimensions, voltage, specifications, mounting requirements, and installation information before purchase.
A product’s appearance on the website does not guarantee that it will be suitable for every room, electrical system, mounting surface, ceiling structure, or intended use.
Contact info@velanorae.com before purchase when additional product information is needed.
This section does not remove Velanorae’s responsibility for inaccurate product information or affect rights available under applicable consumer-protection law.
5. Website Availability
We aim to keep the Velanorae website accessible and operational. However, uninterrupted or error-free website access cannot be guaranteed.
Temporary interruptions may occur because of maintenance, technical problems, service-provider disruptions, or other circumstances outside our reasonable control.
6. External Links
The Velanorae website may contain links to third-party websites or services.
Third-party websites operate under their own terms, policies, and practices. A link does not necessarily represent an endorsement of all content, products, services, or practices found on the external website.
Customers should review the applicable terms and privacy policies before using a third-party website or service.
7. Limitation of Disclaimer
Nothing in this Disclaimer is intended to:
- Exclude rights that cannot legally be excluded.
- Limit responsibility for damaged, defective, incomplete, or incorrect products where applicable.
- Override Velanorae’s Shipping Policy or Return and Refund Policy.
- Exclude liability that cannot lawfully be limited.
- Require a customer to waive rights available under applicable law.
If any provision of this Disclaimer conflicts with a mandatory legal right, the applicable legal right will take priority.
8. Policy Updates
Velanorae may update this Disclaimer to reflect changes to the website, product information, or applicable business practices.
The latest version will be displayed on this page with its updated effective date.
9. Contact Us
Questions about this Disclaimer or information displayed on the website may be submitted using the following contact details:
Store Name: Velanorae
Address: 1044 John St, Salinas, CA 93905, United States
Email: info@velanorae.com
Operating Hours: Monday–Friday, 8:00 AM–7:00 PM (GMT-8)
Expected Response Time: Within 48 business hours